Yumi · For your website and your team

An AI assistant that
answers your customers.

Yumi answers recurring questions using your website and documents. Help customers find answers and free up your team’s time.

Create your account Compare plans

Verify your email, then confirm your plan and payment. Creating an account does not start a subscription.

Meet YumiChat simulation

Yumi

Hi, I’m Yumi. I can help your customers using information about your business. Where would you like to start?

Customer

My customers keep asking the same questions. Can you help?

Yumi

Yes. Add your product, service and FAQ pages, then embed me on your website. I use that content to answer questions and show sources people can check.

Read the source · How Yumi works

A scripted conversation. Your assistant uses the content you choose.

Uses the information you provide
Answers customers and colleagues
Shows sources you can check

Why put Yumi to work?

Fewer routine requests. More time for your business.

Answer while you are busy

Let Yumi handle recurring questions about your services, products and procedures. Give your team time for requests that need a person.

Help customers choose

Make it easier to find service details, product information and next steps, right on your website.

Make your knowledge easy to find

Turn manuals and procedures into answers your colleagues can use, with source references and access for authorized people.

Explore Yumi use cases

From your content to a conversation

Your assistant starts with what you know.

Add your content

Start with your website pages. Add documents from the Lite subscription plan.

Ask your first question

Try a question your customers often ask. Check the answer and its sources.

Share your assistant

Once you have checked the answers, add Yumi to your website or share its link.

See how Yumi works

Choose your starting point

Which plan fits your work?

Start for your website. Lite for documents and private team access. Pro for software integrations. Max for several departments.

Compare plans

Before you start

A few useful answers.

Do I need to buy or install hardware?

No. Yumi is a hosted service. You manage sources, assistants and access from your browser. Embedding it on your website requires adding the widget code.

Can I use Yumi with private documents?

From the Lite subscription plan, you can upload documents and use private channels with sign-in and assigned permissions. Yumi uses a cloud model to generate answers. If processing must remain within a dedicated environment, talk to us about Akiko.

Can it answer only from the information I provide?

Yumi retrieves relevant passages from the sources assigned to each assistant and uses them to support its answers. References make checking easier, but AI can still make mistakes. Test your assistant on real questions before sharing it.

What happens after I create an account?

Verify your email, set up your organization, choose a plan and complete activation. Then add your sources and configure your first assistant. Creating an account does not activate a paid subscription by itself.

Part of the digitalCode AI ecosystem

Start with Yumi. Explore further when you need to.

01 / AKIKO

Akiko · A dedicated environment

Need a solution shaped around your infrastructure and data requirements? Akiko is the next step to discuss: a dedicated deployment, scoped around your needs.

Explore Akiko

02 / NIKY

Niky · The AI lab

Curious about the research behind our solutions? Explore digitalCode’s AI lab and the Project Nicky research journey.

Inside the AI lab

Yumi / A solution by digitalCode Sagl

Let Yumi handle the repeat questions.

Create your account, choose a plan and build your first assistant with the content you already have.